Clover POS

Customized and secure payment solution for managing inventory and customer demographics.

Clover in the “Cloud”

What does “cloud-based software” mean to you and your merchant?

A simple definition: Cloud = Internet

• You use the cloud when you check your Gmail
• When you check online banking balance
• When you’re able to listen to the same playlist on multiple devices
• The brains are virtual, not in the hardware itself

So what?

• Ethernet and Wi-Fi are both options for processing connection
• The merchant can start an order on one Station, finish on another
• They can check reports, activity, make menu changes, and more – from any web browser
• No sensitive/secure data stored in the hardware

Benefits of Clover’s Software

• Designed to be extremely simple and intuitive – quick employee training
• Every swipe or key is secured with TransArmor®
• Ability for sign-on-screen, email/text/reprint the receipt
• Ethernet/Wi-Fi for processing connectivity, but with offline processing capabilities for ultimate reliability
• Helpful reports, employee tracking, manager permissions and overrides, and more.

App Based Software

• 

  Register

  Merchant's home base for creating and charging for orders
• 

  Orders

  Manage, track and search orders; add tips and process refunds
• 

  Reporting

  Powerful insight and instant access to payments, cash logs and employee sales.
• 

  Notes

  Display a digital note on all Clover devices. No more sticky notes taped to register screens!
• 

  Tables

  Assign tables to servers, and manage table ordering, printing, and payments

• Happy Hour

  Automatically discount any menu item based on the day of the week and the time of day

Rich Features

• Analytics
• Accounting
• Inventory
• ERP
• Offers
• Loyalty
• Payments
• Barcode Scanner
• CRM
• Cash Mgmt
• Payroll
• Menu Boarding
• Order Ahead
• Reservations
• Card Reader

Clover App Market

• Allows for ultimate customization. Some apps are pre-loaded and others are optional for download
• Can be accessed on station or dashboard
• Clover is an open Android platform – access to a large development community worldwide
• Actively engaged in developer and partner outreach: 2,000+ developers already reached at various hack-a-thons and conferences
• Limitless opportunities
• Huge selling differentiator
• Apps are free today, billing capability launching soon.

24/7 Live Support for Merchants

• Dedicated Clover call center to support merchants
• Approximately 85 trained today (6 week training course)
• Phone, email and chat options
• Live service available ][24/7/365
• Dedicated setup and installation help desk

Functions Supported by the Clover Call Center include:

Target Merchants

How does Clover fit into the First Data Merchant product suite?

Station Hardware

• Designers from Tesla, Dr. Dre Beats and worldwide robot competitions
• Sleek white glass and brushed aluminum
• Patent-pending swivel arm for Portrait Customer view (‘Handshake’)
• Set up in under 15 minutes with color coded cords
• High resolution 11.6” touchscreen attached to a base plate
• Quick Speed Thermal Receipt Printer
• Embedded barcode or QR code scanner/camera
• Four USB ports for multiple peripherals
• Single power cord for clutter-free display

Clover Restaurant and QSR

Available – All this and more!

• Pay by seat
• Split checks by line item
• Print timecards on device
• Transfer guests to other tables
• Enable auto gratuity for large parties
• Print table numbers on kitchen printer
• Print guest numbers on kitchen printer
• Swipe card to open bar tab (no pre-authorization)
• Offer happy hour pricing (Happy Hour app)
• Track items that have already been sent to the kitchen printer
• Server banking (track server cash and credit tips, sales, declare cash tips, etc.)
• Require manager approval for voids after an item has been sent to kitchen printer